Susan is extraordinary! She was extremely helpful, open, transparent and reliable through the whole process. She really cared about us and understood our needs from the very first visit. We felt very fortunate to have her as our agent. Highly recommend!
September 23, 2017
Carl and I want to express our appreciation and thanks for guiding us through the events of the past many months. No words can truly convey our gratitude for your continuous support, encouragement, and literal hand-holding during the process of selling the home we came to as newly-weds forty-three years ago. In addition to your dedicated professionalism in marketing the property, your knowledge, skill, and support sustained us during the roller coaster ride of what must have been one of the longest and most complicated escrow periods on record.
We have praised you to our friends, and think you are the best agent anyone could ever hope for. Now that we have arrived at the other end of this process, we feel so fortunate to have had you as our guide. Our initial business relationship has evolved into friendship, and as a great bonus, we feel a special kinship for the buyers you brought to us. The warmth we feel for you is a tremendous antidote to any sadness we feel about leaving this home, and we hope that despite geographical distance, our friendship will continue in the years to come.
Sarah & Carl Straub
“Susan’s integrity, professionalism, and reputation are second to none. She aggressively marketed and sold our El Matador house with professional photos, sophisticated presentations, and effective open houses. She has a keen eye for details, is meticulous, and a strong negotiator. Her track record of experience as both a buyer and seller’s agent helped us find the right buyer and made our sale go smoothly. Without a doubt she is the hardest working realtor in Malibu and closes the deal timely with extraordinary skill and attention to detail.”
“I had met Susan through friends and heard of her through her high profile in the community. Susan carries a pedigreed education and business background and has a clear understanding of the Malibu real estate market. I was also impressed by the exposure generated through her direct mail campaigns, website marketing, and continued presence in local newspapers.”
“We have purchased two homes from Susan over the last few years. She works with you beyond the purchasing stage. We had some building to do to finish off our home, and she stayed with us through the permit stage, and even went down and helped us expedite our permits. She was extremely helpful. She works day and night for her clients, doesn’t stop when the sale is done, and knows the ins and outs of the business. She is the most experienced realtor we have ever met.”