There is simply no one with the intelligence, experience, negotiation power, knowledge, grit, determination and truly visual genius who could have handled our home sale and found us the right buyer like Susan Monus has done. We are so grateful for her constant guidance and knowledge.
From the start, we were not prepared for all of the areas a realtor handles from attracting a buyer to properly closing a home sale. Susan first explained clearly what it takes to sell a home IN MALIBU. This means having a keen understanding of what each house in Malibu is worth given the unique nature of each home. For us this meant her willingness and energy to properly set up our home for presentation, showing the house which takes time to walk potential buyers down to the beach and explain the value of each beach access and why our beach access has additional appeal. It also meant having proper photos/visuals aimed at the type of buyer that would be interested in our home.
This is just the beginning, next comes legally binding paperwork every homeowner must complete. We could not have done this without her explanation of legal terms unique to real estate. This is followed by keen buyer selection. Susan knew our home would be attractive to...... an artistic type of person and not necessarily a first time buyer. As Susan says, “there is a buyer for every home.” I now believe this to be true but finding that buyer and talking “their language” requires experience gained from living and selling in Malibu for years and years. Next, is navigation of the escrow process and an understanding of loan documents - and what it means for a home owner when selecting a buyer. Susan made the process extremely clear and we felt safe in her hands. We also knew we had the sharpest mind in the room when it came to negotiations.
My recommendation to anyone considering selling their home in Malibu is to meet with Susan Monus to hear her analysis of the market, the unique qualities of your specific home and how best to position your home. It has become clear to us how fortunate we are to have Susan in our lives as our realtor for what became one of the most important decisions of our lives.
SUSAN C.
Selling or buying or renting or doing anything in the real estate space in Malibu, there is no better choice than Susan Monus. Tireless, honest, fierce, kind, professional and boundlessly knowledgeable, there is no one better for your real estate needs - not to mention, a delightful person who will make the process as seamless as possible possible.
PAUL T.
Susan Monus is the best realtor in Malibu in my eyes. Her experience combined with her personality is unbeatable. She has helped me sell and purchase a house last year. Not an easy task in Malibu after the fires but we were successful.
Marina K.
Can’t thank you enough for all your attention, help, assistance and insight on successfully renting my house. You are the best!! Thank Danny as well. You make a great team.
Mary J.
Susan,
I hope this letter finds you in good health and high spirits. I am writing to express my utmost admiration andappreciation for the exceptional level of service you have provided to Laurie and I.
It is not often that we come across professionals who go above and beyond their call of duty, but your dedication and commitment to your profession have truly set you apart. Throughout the entire process, you have consistently demonstrated a remarkable level of expertise, professionalism, and genuine care for our best interests.
Your attention to detail, thorough market research, and strategic negotiation skills have undoubtedly played a significant role in protecting and representing us. Your ability to navigate complex situations and provide sound advice has been invaluable, ensuring that your client's needs and objectives were met with the utmost satisfaction.
Beyond your exceptional skills, it is your unwavering dedication and passion for your work that truly shines through. Your tireless efforts, late nights, and countless hours spent working on behalf of us have not gone unnoticed. Your commitment to providing the highest level of service is truly exemplary and serves as an inspiration to others in the industry.
On behalf of Laurie and myself, we would like to extend our sincerest gratitude for your outstanding performance and the positive impact you have made on our real estate experience. Your professionalism, integrity, and exceptional service have undoubtedly strengthened the reputation of both yourself and your industry as a whole.
We are honored to have you as a valued partner and look forward to continuing our successful collaboration in the future. Should you ever require any reference or support, please do not hesitate to reach out to us.
Once again, thank you for your exceptional work and for being an outstanding representative of Coldwell Banker.
Mike and Laurie V.
Susan is extraordinary! She was extremely helpful, open, transparent and reliable through the whole process. She really cared about us and understood our needs from the very first visit. We felt very fortunate to have her as our agent. Highly recommend!
Anita M.
Susan,
It all came together- thanks to you! Thank you again for all your time, effort, professionalism and attention to detail! You are the consummate pro!
Karen
Thank you for all your hard work that enabled our 2 transactions to come to fruition. And thank you for your patience ....
C. and S. Sokol
"Thank you Susan Monus, Coldwell Banker realtor, for sponsoring our calendar and your seemingly limitless support to our school and community."
Pt. Dume Marine Science School
"Just a quick note of THANKS for making our dream come true in Malibu! No hassles, no aggravation, just a clean cut deal and the pleasure of dealing with a consummate professional."
S. Desfor
“Susan's integrity, professionalism, and reputation are second to none. She aggressively marketed and sold our El Matador house with professional photos, sophisticated presentations, and effective open houses. She has a keen eye for details, is meticulous, and a strong negotiator. Her track record of experience as both a buyer and seller’s agent helped us find the right buyer and made our sale go smoothly. Without a doubt she is the hardest working realtor in Malibu and closes the deal timely with extraordinary skill and attention to detail.”
E. Pentikis
"I had met Susan through friends and heard of her through her high profile in the community. Susan carries a pedigreed education and business background and has a clear understanding of the Malibu real estate market. I was also impressed by the exposure generated through her direct mail campaigns, website marketing, and continued presence in local newspapers."
W. Feldhorn
"We have purchased two homes from Susan over the last few years. She works with you beyond the purchasing stage. We had some building to do to finish off our home, and she stayed with us through the permit stage, and even went down and helped us expedite our permits. She was extremely helpful. She works day and night for her clients, doesn't stop when the sale is done, and knows the ins and outs of the business. She is the most experienced realtor we have ever met."
S. and D. Weiss
"Of all of the Realtors we have dealt with Susan is the most honest, hard working, and thorough, no detail was left to chance. Her diligence in selling our bluff property on Pt. Dume was greatly appreciated."
J. and C. Halpern
"Incredible follow through and attention to detail. Skillfulness. Patience. Integrity. Caring. Compassion. Hardworking. Do you ever take a day off?"
J. Brokaw
"Over the last 10 years, we have done approximately eight transactions of all types with Susan, and we have nothing but favorable things to say about her. Working with her has been a phenomenal success. She is one of the most results-driven agents we have ever dealt with. She will do whatever it takes to get the deal done. That's her objective — to make it work."
P. and S. Steele
"I have bought and sold over 10 homes in my lifetime and worked with many different Realtors. Susan is by far and away the most PROFESSIONAL, hardworking, and knowledgeable realtor I have ever encountered. She gives new meaning to the word professionalism in the real estate profession. I own my own company and appreciate meeting professionals who deserve to be at the top of their field."
C. Lejade
“Thank you does not begin to cover our appreciation of your hard work and tenacity. Without you, we would never be the owners of this dream house - the one you knew I would fall in love with!"
L. and R. Kern
“Most productive Agents are smart, creative, aggressive and detail oriented. They're long term thinkers, objective, organized and honest. Susan possesses ALL of these characteristics. . . . the best agent around (I mean that)."
C. W. Hammerstein
