September 23, 2017
Carl and I want to express our appreciation and thanks for guiding us through the events of the past many months. No words can truly convey our gratitude for your continuous support, encouragement, and literal hand-holding during the process of selling the home we came to as newly-weds forty-three years ago. In addition to your dedicated professionalism in marketing the property, your knowledge, skill, and support sustained us during the roller coaster ride of what must have been one of the longest and most complicated escrow periods on record.
We have praised you to our friends, and think you are the best agent anyone could ever hope for. Now that we have arrived at the other end of this process, we feel so fortunate to have had you as our guide. Our initial business relationship has evolved into friendship, and as a great bonus, we feel a special kinship for the buyers you brought to us. The warmth we feel for you is a tremendous antidote to any sadness we feel about leaving this home, and we hope that despite geographical distance, our friendship will continue in the years to come.
"Thank you Susan Monus, Coldwell Banker realtor, for sponsoring our calendar and your seemingly limitless support to our school and community."
"Just a quick note of THANKS for making our dream come true in Malibu! No hassles, no aggravation, just a clean cut deal and the pleasure of dealing with a consummate professional."
“Susan's integrity, professionalism, and reputation are second to none. She aggressively marketed and sold our El Matador house with professional photos, sophisticated presentations, and effective open houses. She has a keen eye for details, is meticulous, and a strong negotiator. Her track record of experience as both a buyer and seller’s agent helped us find the right buyer and made our sale go smoothly. Without a doubt she is the hardest working realtor in Malibu and closes the deal timely with extraordinary skill and attention to detail.”
"I had met Susan through friends and heard of her through her high profile in the community. Susan carries a pedigreed education and business background and has a clear understanding of the Malibu real estate market. I was also impressed by the exposure generated through her direct mail campaigns, website marketing, and continued presence in local newspapers."
"We have purchased two homes from Susan over the last few years. She works with you beyond the purchasing stage. We had some building to do to finish off our home, and she stayed with us through the permit stage, and even went down and helped us expedite our permits. She was extremely helpful. She works day and night for her clients, doesn't stop when the sale is done, and knows the ins and outs of the business. She is the most experienced realtor we have ever met."
"Of all of the Realtors we have dealt with Susan is the most honest, hard working, and thorough, no detail was left to chance. Her diligence in selling our bluff property on Pt. Dume was greatly appreciated."
"Incredible follow through and attention to detail. Skillfulness. Patience. Integrity. Caring. Compassion. Hardworking. Do you ever take a day off?"
"Over the last 10 years, we have done approximately eight transactions of all types with Susan, and we have nothing but favorable things to say about her. Working with her has been a phenomenal success. She is one of the most results-driven agents we have ever dealt with. She will do whatever it takes to get the deal done. That's her objective — to make it work."
"I have bought and sold over 10 homes in my lifetime and worked with many different Realtors. Susan is by far and away the most PROFESSIONAL, hardworking, and knowledgeable realtor I have ever encountered. She gives new meaning to the word professionalism in the real estate profession. I own my own company and appreciate meeting professionals who deserve to be at the top of their field."
“Thank you does not begin to cover our appreciation of your hard work and tenacity. Without you, we would never be the owners of this dream house - the one you knew I would fall in love with!"
“Most productive Agents are smart, creative, aggressive and detail oriented. They're long term thinkers, objective, organized and honest. Susan possesses ALL of these characteristics. . . . the best agent around (I mean that)."